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3.4 Supply Chain Management - defines the set of capabilities for planning,
scheduling and controlling a supply chain and the sequence of organizations
and functions that mine, make or assemble materials and products from
manufacturer to wholesaler to retailer to consumer.
3.4.1 Procurement - defines the set of capabilities that support the ordering
and purchasing of products and services.
3.4.2 Sourcing Management - defines the set of capabilities that support
the supply of goods or services as well as the tracking and analysis of
costs for these goods.
3.4.3 Catalog Management - defines the set of capabilities that support
the listing of available products or services that an organization offers.
3.4.4 Ordering / Purchasing - defines the set of capabilities that allow
the placement of request for a product.
3.4.5 Invoice / Requisition Tracking and Approval - defines the set of
capabilities that support the identification of where a shipment or delivery
is within the business cycle.
3.4.6 Storefront / Shopping Cart - defines the set of capabilities that
support the online equivalent of the supermarket cart, where orders and
merchandise are placed.
3.4.7 Returns Management - defines the set of capabilities for collecting,
analyzing, and resolving product returns or service cancellations.
4. Digital Asset Services Domain
The Digital Asset Services Domain defines the set of capabilities that
support the generation, management, and distribution of intellectual capital
and electronic media across the business and extended enterprise.
4.1 Content Management - defines the capabilities that manage the storage,
maintenance and retrieval of documents and information of a system or
website.
4.1.1 Content Authoring - defines the capabilities that allow for the
creation of tutorials, CBT courseware, Web sites, CD-ROMs and other interactive
programs.
4.1.2 Content Review and Approval - defines the capabilities that allow
for the approval of interactive programs.
4.1.3 Tagging and Aggregation - defines the set of capabilities that support
the identification of specific content within a larger set of content
for collection and summarization.
4.1.4 Content Publishing and Delivery - defines the set of capabilities
that allow for the propagation of interactive programs.
4.1.5 Syndication Management - defines the set of capabilities that control
and regulate an organization's brand.
4.2 Document Management - defines the set of capabilities that control
the capture and maintenance of an organization's documents and files.
4.2.1 Document Imaging and OCR - defines the set of capabilities that
support the scanning of physical documents for use electronically.
4.2.2 Document Referencing - defines the set of capabilities that support
the redirection to other documents and information for related content.
4.2.3 Document Revisions - defines the set of capabilities that support
the versioning and editing of content and documents.
4.2.4 Library / Storage - defines the set of capabilities that support
document and data warehousing and archiving.
4.2.5 Document Review and Approval - defines the set of capabilities that
support the editing and commendation of documents before releasing them.
4.2.6 Document Conversion - defines the set of capabilities that support
the changing of files from one type of format to another.
4.2.7 Indexing - defines the set of capabilities that support the rapid
retrieval of documents through a structured numbering construct.
4.2.8 Classification - defines the set of capabilities that support the
categorization of documents.
4.3 Knowledge Management - defines the set of capabilities that support
the identification, gathering and transformation of documents, reports
and other sources into meaningful information.
4.3.1 Information Retrieval - defines the set of capabilities that allow
access to data and information for use by an organization and its stakeholders.
4.3.2 Information Mapping / Taxonomy - defines the set of capabilities
that support the creation and maintenance of relationships between data
entities, naming standards and categorization.
4.3.4 Information Sharing - defines the set of capabilities that support
the use of documents and data in a multi-user environment for use by an
organization and its stakeholders.
4.3.5 Categorization - defines the set of capabilities that allow classification
of data and information into specific layers or types to support an organization.
4.3.6 Knowledge Engineering - defines the set of capabilities that support
the translation of knowledge from an expert into the knowledge base of
an expert system.
4.3.7 Knowledge Capture - defines the set of capabilities that facilitate
collection of data and information.
4.3.8 Knowledge Discovery - defines the set of capabilities that facilitate
the identification of useful information from data.
4.3.9 Knowledge Distribution and Delivery - defines the set of capabilities
that support the transfer of knowledge to the end customer.
4.4 Records Management - defines the set of capabilities to support the
storage, protection, archiving, classification and retirement of documents
and information.
4.4.1 Record Linking / Association - defines the set of capabilities that
support the correlation between logical data and information sets.
4.4.2 Document Classification - defines the set of capabilities that support
the categorization of documents and artifacts, both electronic and physical.
4.4.3 Document Retirement - defines the set of capabilities that support
the termination or cancellation of documents and artifacts used by an
organization and its stakeholders.
4.4.4 Digital Rights Management - defines the set of capabilities that
support the claim and ownership of intellectual capital and artifacts
belonging to an organization.
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