SERVICES FOR CITIZENS：THE SERVICES FOR CITIZENS BUSINESS AREA DESCRIBES THE MISSION AND PURPOSE OF THE UNITED STATES GOVERNMENT IN TERMS OF THE SERVICES IT PROVIDES BOTH TO AND ON BEHALF OF THE AMERICAN CITIZEN. IT INCLUDES THE DELIVERY OF CITIZEN-FOCUSED, PUBLIC, AND COLLECTIVE GOODS AND/OR BENEFITS AS A SERVICE AND/OR OBLIGATION OF THE FEDERAL GOVERNMENT TO THE BENEFIT AND PROTECTION OF THE NATION'S GENERAL POPULATION.
1.COMMUNITY AND SOCIAL SERVICES- Community and Social Services includes all activities aimed at creating, expanding, or improving community and social development, social relationships, and social services in the United States. This includes all activities aimed at locality-specific or nationwide social development and general social services. This Line of Business includes general community development and social services programs, as well as earned and unearned benefit programs that promote these objectives.
1.1 Homeownership Promotion- Homeownership promotion includes activities devoted to assisting citizens interested in buying homes and educating the public as to the benefits of homeownership. NOTE: Activities devoted to the provision of housing to low-income members of the public are located in the Housing Assistance Sub-Function.
1.2 Community and Regional Development - Community and Regional Development involves activities designed to assist communities in preventing and eliminating blight and deterioration, assist economically distressed communities, and encourage and foster economic development through improved public facilities and resources.
1.3 Social Services- Social Services are designed to provide meaningful opportunities for social and economic growth of the disadvantaged sector of the population in order to develop individuals into productive and self-reliant citizens and promote social equity. Included in this category are social welfare services extended to children and adults with special needs, such as the orphaned, neglected, abandoned, disabled, etc. Such services include family life education and counseling, adoption, guardianship, foster family care, rehabilitation services, etc. Note: This Sub-Function does not include services that are primarily for income support (Income Security) or are an integral part of some other Line of Business (e.g., Health, Workforce Management, etc.). For mapping purposes, this category should only include IT systems that support programs mapped to the "Social Services" budget functional classification.
1.4 Postal Services- Postal Services provide for the timely and consistent exchange and delivery of mail and packages between businesses, organizations, and residents of the United States or between businesses, organizations, and residents of the United States and the rest of the world. It also includes the nation-wide retail infrastructure required to make Postal Services easily accessible to customers. (Note: The commercial function of mail is more closely aligned with the "Business and Industry Development" Sub-Function in the "Economic Development Line of Business." The international commercial function of mail is more closely aligned with the "Global Trade" Sub-Function in the "International Affairs" Line of Business).
2.DEFENSE AND NATIONAL SECURITY -TBD
3.DISASTER MANAGEMENT- Disaster Management involves the activities required to prepare for, mitigate, respond to, and repair the effects of all disasters whether natural or man-made.
3.1 Disaster Monitoring and Prediction- Disaster Monitoring and Prediction involves the actions taken to predict when and where a disaster may take place and communicate that information to affected parties. Note: Weather forecasting, while central to Disaster Monitoring and Prediction, is more closely aligned with the "Environmental Monitoring and Forecasting" Sub-Function in the Environmental Management Line of Business.
3.2 Disaster Preparedness and Planning- Disaster Preparedness and Planning involves the development of response programs to be used in case of a disaster as well as pre-disaster mitigation efforts to minimize the potential for loss of life and property. This involves the development of emergency management programs and activities as well as staffing and equipping regional response centers, and mitigation-focused construction and preparation.
3.3 Disaster Repair and Restore- Disaster Repair and Restore involves the cleanup and restoration activities that take place after a disaster. This involves the cleanup and rebuilding of homes, buildings, roads, environmental resources, or infrastructure that may be damaged due to a disaster.
3.4 Emergency Response- Emergency Response involves the immediate actions taken to respond to a disaster. These actions include, but are not limited to, providing mobile telecommunications, operational support, power generation, search and rescue, and medical life saving actions.
4.ECONOMIC DEVELOPMENT- Economic Development includes the activities required to promote commercial/industrial development and to regulate the American financial industry to protect investors. It also includes the management and control of the domestic economy and the money supply, and the protection of intellectual property and innovation.
4.1 Business and Industry Development - Business and Industry Development supports activities related to the creation of economic and business opportunities and stimulus, and the promotion of financial and economic stability for corporations and citizens involved in different types of business.
4.2 Industry Sector Income Stabilization - Industry Sector Income Stabilization involves all programs and activities devoted to assisting adversely impacted industrial sectors (farming, commercial transportation, etc.) to ensure the continued availability of their services for the American public and the long-term economic stability of these sectors.
4.3 Intellectual Property Protection - Intellectual Property Protection involves all activities to protect and promote the ownership of ideas and control over the tangible or virtual representation of those ideas, including inventions and discoveries; literary and artistic works; and symbols, names, images, and designs used in commerce.
4.4 Financial Sector Oversight- Financial Sector Oversight involves the regulation of private sector firms and markets (stock exchanges, corporations, etc.) to protect investors from fraud, monopolies, and illegal behavior. This also includes deposit protection.
5.EDUCATION - Education refers to those activities that impart knowledge or understanding of a particular subject to the public. Education can take place at a formal school, college, university or other training program. This Line of Business includes all government programs that promote the education of the public, including both earned and unearned benefit programs. Elementary, Secondary, and Vocational Education- Elementary, secondary, and vocational education refers to the provision of education in elementary subjects (reading and writing and arithmetic); education provided by a high school or college preparatory school; and vocational and technical education and training.
5.1 Higher Education- Higher Education refers to education beyond the secondary level; specifically, education provided by a college or university.
5.2 Cultural and Historic Preservation - Cultural and Historic Preservation involves all activities performed by the Federal Government to collect and preserve information and artifacts important to the culture and history of the United States and its citizenry and the education of U.S. citizens and the world.
5.3 Cultural and Historic Exhibition - Cultural and Historic Exhibition includes all activities undertaken by the U.S. government to promote education through the exhibition of cultural, historical, and other information, archives, art, etc.
6.ENERGY - Energy refers to all actions performed by the government to ensure the procurement and management of energy resources, including the production, sale and distribution of energy, as well as the management of spent fuel resources. Energy management includes all types of mass-produced energy (e.g., hydroelectric, nuclear, wind, solar, or fossil fuels). Also included in this Line of Business is the oversight of private industry.
6.1 Energy Supply- Energy Supply involves all activities devoted to ensuring the availability of an adequate supply of energy for the United States and its citizens.
6.2 Energy Conservation and Preparedness- Energy Conservation and Preparedness involves protection of energy resources from over-consumption to ensure the continued availability of fuel resources and to promote environmental protection. This Line of Business also includes measures taken to ensure the provision of energy in the event of an emergency.
6.3 Energy Resource Management - Energy Resource Management involves the management and oversight of energy producing resources including facilities, dams, land, and offshore resources.
6.4 Energy Production- Energy Production involves the transformation
of raw energy resources into useable, deliverable energy.
